Contact us
The quickest way to reach a human
Email is the fastest route. There's one human reading, usually within a few hours during South African business hours.
General questions, support, buyer/seller issues, press, partnerships:
info@zaflip.co.za
Expected reply time: within one business day. If a listing you're interested in is time-sensitive, include the domain name and your preferred offer in the first email to save a round-trip.
Operator
AquaSoft (sole proprietor: Werner Swanepoel)Stellenbosch
Western Cape
South Africa
Phone: +27 21 883 4000
Something specific
- You've made an offer and the seller hasn't replied — forward us the offer email, we'll nudge the seller.
- Payment went through but the domain hasn't transferred — email us with the pf_payment_id from PayFast; we'll trace it immediately.
- Found a bug or something that looks wrong — email with a screenshot. We ship fixes fast.
- Media / press enquiry — include your deadline. We respond to journalists first.
- POPIA request (access, correction, deletion) — see the Privacy Policy for the full process. Email the request to the same address.
Social
Facebook is where we post new featured listings. Not actively monitored for support — use email for anything that needs a reply.